Search for Jobs

290 Results
BMO Harris Bank
Naperville, IL, United States
1 day ago
BMO Harris Bank
Naperville, IL, United States
1 day ago
Bank of America
Addison, TX, United States
1 day ago
Bank of America
Tampa, FL, United States
1 day ago
Bank of America
Greensboro, NC, United States
1 day ago
F&M Mortgage
VA, United States
1 day ago
Glacier Bank
Kalispell, MT, United States
2 days ago
Bank of America
Charlotte, NC, United States
2 days ago
Bank of America
Farmington, CT, United States
2 days ago
Bank of America
Simi Valley, CA, United States
2 days ago
BMO Harris Bank
Naperville, IL, United States
3 days ago
Oregon Community Credit Union
OR, United States
3 days ago
Bank of America
Plano, TX, United States
3 days ago
Bank of America
Fort Worth, TX, United States
4 days ago
Bank of America
Simi Valley, CA, United States
4 days ago
Bank of America
Addison, TX, United States
4 days ago
OCCU
Eugene, OR, United States
4 days ago
Community Trust Credit Union
Gurnee, IL, United States
4 days ago
Oregon Community Credit Union
OR, United States
4 days ago
Notre Dame Federal Credit Union
Mishawaka, IN, United States
4 days ago
Bank of America
Charlotte, NC, United States
5 days ago
Bank of America
Greensboro, NC, United States
7 days ago
Undisclosed
Kalispell, MT, United States
7 days ago
Bank of America
Charlotte, NC, United States
7 days ago
Citi
Getzville, NY, United States
7 days ago
1 - 25 Results of 290
BMO Harris Bank
Naperville, Illinois, United States
1 day ago

Description

Address:
1200 E. Warrenville Road

Job Family Group:
Customer Shared Services

This professional will work hybrid or possibly full time remote

Provides efficient and accurate handling of customer requests and transactions in a professional and timely manner. Ensures all required policies, guidelines and standards are met as they provide service to BMO customers. Includes a mix of customer service and customer fulfillment activities.
  • Addresses customer services issues according to established parameters, escalating as required.
  • Acts as a subject matter expert and first contact for escalation.
  • Processes customer application to fulfill customer requests from set up to settlement in accordance with policies and standards.
  • Assists in processing more complex customer application/requests.
  • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
  • Provides advice and guidance to assigned business/group on implementation of solutions.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Builds effective relationships with internal/external stakeholders.
  • Ensures alignment between stakeholders.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
  • Provides input into the planning and implementation of operational programs.
  • Resolves problems as required to support effective business operations.
  • Supports the development of tools and delivery of training focused on delivering business results.
  • Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
  • Provides customer service by responding to general questions via phone, mail or fax in a timely and professional manner; includes acting as a main point of contact for certain customer requests.
  • Refers more complex and specific requests, questions or issues as required.
  • Gathers additional documentation from the customer and/ or internal/external stakeholders to ensure all required information is available to fulfill client requests.
  • Recommends workflow improvements to deliver a more efficient operation.
  • Manages customer documentation to ensure that records are maintained in a proper manner.
  • Focus may be on a business/group.
  • Thinks creatively and proposes new solutions.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works mostly independently.
  • Broader work or accountabilities may be assigned as needed.Qualifications:
  • Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Specialized knowledge from education and/or business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.


We're here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmoharris.com .

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.


Job Information

  • Job ID: 59377221
  • Location:
    Naperville, Illinois, United States
  • Position Title: Senior Mortgage Loan Processor - One-Close Construction
  • Company Name: BMO Harris Bank
  • Job Function: Other
  • Job Type: Full-Time
Banking / Accounting / Financial
Chicago , IL , US

We are a company inspired by a common Purpose: to Boldly Grow the Good in business and life. Everyone who works here has a role to play in delivering on that Purpose. Every day. It’s an amazing feeling when you know you’re making a customer’s life better, and you can do it at BMO – whether you’re imagining a new product, designing a customer experience, streamlining an application, launching a marketing campaign or just being there in a very human way with the right answer.

View Full Profile

Jobs You May Like
Filters
Job Function
Industry
Job Type
State